Maintaining Standards - Again!

January 2010

RapierStar Limited has achieved both re-accreditation in ISO 9001 and maintained the Investor in People Standard, all in the same month.

ISO 9001:2000 accreditation was achieved with no non-compliances and means the company will now enter its tenth year of recognition. Maintaining Investors in People is a journey of continuous improvement and on-going development, and RapierStar Limited have evidenced that they go beyond the core standard. Managing Director David Furness stated "Both prestigious awards show beyond any doubt that RapierStar are committed to continual business development and quality customer service".

David Furness added "We have continued to develop staff and put better business processes in place since the last reviews and continue to place great emphasis on training and development. This along with a focus on strategies that promote growth while maintaining current levels of spending is starting to produce results. We have maintained an overall growth in turnover over the past five years of over 34% and the second and third quarters of 2009 have seen a steady increase in sales.

RapierStar Limited has refocused and embraced a new pro-active methodology to customer acquisition and retention that has innovation, quality and customer service as its basis. With superior products, increasing stockholding, and an expanded warehouse, RapierStar are best placed to work closely with their partners to overcome future challenges. As always, setting new benchmarks and standards as it does so.