Call: +44 (0)1260 223311  

Visitors to our web site

When someone visits www.rapierstar.com we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site.

We may use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services. These statistics will not include information that can be used to identify any individual.

We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. Any information we do gather is standard and includes name, address, phone number and email details and is collected for the purpose of communication only and is not passed to any third party. If you would rather not receive this information, you will have the opportunity on our website at the time of any registration to make this clear, and subsequently if you change your mind you can send an email with such a request to This email address is being protected from spambots. You need JavaScript enabled to view it..

Use of cookies by the site

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to ourselves. Our cookies cannot identify you personally, read data off your hard disk, damage your system or read cookie files created by other sites.

The table below explains the cookies we use and why.

Cookie Name Purpose
Google Analytics _utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site. Google Analytics cookies do not collect personal data about you, for a full explanation please click here

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

UK Stockist Locator

The UK Stockist Locator on our website is designed to be as powerful and easy to use as the popular Google Maps. The locator is made possible by connecting to a Google Maps API and post code search API provided by postcodeanywhere.com. All locator requests are handled by these facilities and the information is not passed on to any other third party.

Telephone Contact

Telephone calls to Rapierstar group companies may be recorded for training purposes.

Complaints or queries

Rapierstar tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate.

This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of Rapierstar's collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.

Access to personal information

Individuals can find out if we hold any personal information by making a ‘subject access request’ under the Data Protection Act 1998 by writing to the address provided below.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on other websites you visit.

Rapierstar Ltd
Star Business Park
Congleton Road
Macclesfield
Cheshire
SK11 9JA